Looking for a managerial role in sales operations? Explore the Manager - Sales Operation position with CreditVidya in Hyderabad. Join us to drive efficiency and excellence in sales processes. Don't miss this opportunity!
Location: Hyderabad
About CreditVidya
CreditVidya is a renowned company known for its expertise in the field of credit and risk assessment. Based in Hyderabad, CreditVidya specializes in providing innovative solutions that leverage data analytics and technology to evaluate creditworthiness accurately. With a strong track record in the industry, CreditVidya is currently seeking a Manager - Sales Operation to contribute to optimizing sales processes and operations. Join our team to be part of a dynamic organization dedicated to advancing the field of credit assessment.
Roles & Responsibilities
Manager Sales Operations
- Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics.
- Work with AVP/CBO of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff.
- Work with Sales AM/DMs to motivate and drive the performance of the Sales Team.
- Consistently ensure that business is conducted with integrity at all times and that behavior aligns with CVFS values.
- Serve as the main point of contact for Sales Team and address calls for most general business issues; escalate to AVP of Sales, as appropriate.
- Work closely with AVP of Sales to drive strategy through discussions with Sales Team.
- Analyse performance metrics data and leverage it to effectively coach and develop the Sales ops team.
- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the teams and recruitment in accomplishing company goals.
- Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency.
- Work effectively with internal support departments (Risk, Credit,HR,BI) to develop effective sales strategies that promote sales to new and existing customers.
- Continuously research and remain knowledgeable of industry trends and competition.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
REQUIREMENTS:
- Location: Hyderabad
- Ctc 10 - 15 lacs
- 5yrs Prior experience with Business ops / call centers in relevant job roles.
Skills
- Proficient computer skills,MS Excel, GSheets & PPT
- Attention to detail & quick learner
- Good Communication - Verbal & Written
- Able to analyze problems and provide solutions
- Should be able to adapt to the changing and challenging situations
Personal
- Prior experience with Business ops/ call centers in relevant job roles.
- Experience managing Sales Support teams with demonstrated new sales track record.
- Demonstrated leadership, communication and problem solving skills.
- Ability to effectively utilize CRM tools to monitor performance and effectiveness of Business generation.
- Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills.
- Ability to work effectively in an office-based environment
